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ClinicOnCall

Specialty

After-hours and on-call answering services

Night, weekend, and holiday coverage for clinics that keep a physician or nurse on call. Compare live operators, virtual receptionists, AI intake, and hybrid desks using sourced public claims.

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notifyMD

Live medical answering service with 24/7 coverage, appointment scheduling, nurse triage, and secure messaging. The company states it is HIPAA-compliant and HITRUST certified, with U.S.-based virtual receptionists.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · After-hours

MedConnectUSA

Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

TeleMed Inc.

Medical-only answering service founded in 1986, with operator centers in Atlanta, Johnson City, TN, and Wise, VA. Live operators handle after-hours and daytime coverage and use the HIPAA-compliant MyTeleMed messaging app.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

PerfectServe

Clinical communication platform with a medical answering service that uses live operators to transcribe calls into secure messages. The company states every practice receives a signed BAA before going live.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

MAP Communications

U.S.-based answering and virtual receptionist company with a dedicated HIPAA-compliant medical page. It states it was the first answering service to achieve HITRUST certification and that all employee-owners are based in the United States.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Ambs Call Center

Family-owned answering service since 1932 with dedicated medical and HIPAA pages. The company describes itself as a business associate, operates from Jackson, MI and Tampa, FL, and states the vast majority of agents are in the United States.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Veterinary · After-hours

AnswerHero

Bilingual virtual receptionist service with a dedicated medical answering page. The company states the service is HIPAA-compliant and covers hospitals, dental offices, veterinary clinics, and home health providers.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Anserve

Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

AnswerConnect

24/7 live virtual receptionist service with a healthcare industry page. The company states HIPAA-compliant messaging can be enabled in the client portal and that receptionists work from home environments.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

A Message Center

Family-owned answering service in Millville, NJ, serving medical practices since 1962. The company states it signs a BAA before any PHI is exchanged and that all medical calls are answered by U.S. agents on its New Jersey operations floor.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

AnswerFirst

U.S.-based live answering service with a dedicated HIPAA and HITECH medical page for doctors, dentists, hospitals, veterinarians, and home health. Headquarters are listed at 1602 North 21st Street, Tampa, Florida.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Physicians Answering Service

Medical-focused answering service founded in 1990 in Portland, Oregon. It offers after-hours coverage, appointment scheduling, hospice and dental support, and HIPAA-compliant messaging via Startel Secure Messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · After-hours

Ruby

U.S.-based virtual receptionist service with a dedicated HIPAA answering page. The company states a team member provides a BAA during setup and that HIPAA messages are delivered through the Ruby app and portal rather than email or text.

Operator model
Virtual receptionist
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Answer Pro

Medical answering service that states it executes BAAs and uses licensed triage nurses in all 50 states for a portion of healthcare calls. Agents document into EHR systems such as Epic and Cerner and escalate clinical calls to nurses.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · After-hours

PCN Answers

Family-owned answering service since 1990 with a dedicated medical answering page. The company states the service is HIPAA-compliant, uses MiSecure Messages, and supports doctors, dentists, behavioral health, and urgent care.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

ACC Communications

Answering service with a dedicated HIPAA-compliant medical page. The company states a BAA is included with every medical practice account and that operators are trained in medical terminology and HIPAA.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

CallMyDoc

AI patient-communication platform from Sphinx Medical Technologies that answers calls, documents them in the EHR, and escalates to a person when needed. The company states the platform is HIPAA-compliant and SOC 2 certified.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

On Call Central

Automated after-hours medical answering system with custom voice menus, on-call scheduling, and HIPAA-compliant messaging. Support is described as a U.S.-based team available 24/7.

Operator model
AI / automated
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

DeskMD

AI medical answering service operated by Chest LLC. The company states a BAA is required and signed before any production PHI is processed, and that notifications to staff do not include PHI.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Helpware CX

Outsourced CX company with a dedicated HIPAA-compliant medical answering page. It states a BAA is signed at onboarding, combines AI with trained agents, and notes onshore options are available across 19 locations.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Dexcomm

Louisiana-based answering service since 1954 with a dedicated HIPAA and HITECH medical page. Medical calls are handled by agents who complete an in-house Certified Medical Operator Certification designed by registered nurses.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

MedCom, Inc.

24-hour answering service established in 1988 with offices in South Carolina and Georgia. The company states it is HIPAA and HITECH compliant and specializes exclusively in live call-agent answering.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Nexa

Virtual receptionist company with a healthcare industry page for booking, intake, after-hours coverage, and emergency dispatch. It states agents are HIPAA-trained and U.S.-based and lists 24/7 nurse triage and on-call doctor support.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · After-hours

Abby Connect

Healthcare answering service with live, AI, and chat options. Receptionists work in person at the Las Vegas headquarters, and the dental page states the service is HIPAA-compliant.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · After-hours

IntellaTriage

Nurse-first after-hours triage company for hospice, home health, and physician groups. Licensed nurses answer calls, follow client protocols, and document in the EMR. The company states the care is HIPAA-compliant.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Fonemed

Nurse advice line and virtual care company using Schmitt-Thompson protocols. It states it secures BAAs with clients who receive call reports and serves organizations in the U.S., Canada, and the Caribbean.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Stated

Medical · After-hours

TriageLogic

URAC-accredited nurse triage company with a dedicated HIPAA-compliant after-hours answering page. Licensed registered nurses assess symptoms with Schmitt-Thompson protocols and escalate only when clinically necessary.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · After-hours

Call 4 Health

Healthcare communication company in Delray Beach, Florida, offering medical answering, nurse triage, and patient access. It describes itself as a business associate and states it has U.S.-based employees.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · After-hours

AccessNurse

Medical call center offering 24/7 nurse triage with Schmitt-Thompson protocols plus HIPAA-compliant answering for non-clinical calls. Services include overflow coverage, EMR documentation, and on-call scheduling.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · After-hours

VoiceNation

Answering service (now branded with Moneypenny) with a dedicated medical industry page. The page states HIPAA-compliant phone answering and live chat for healthcare businesses, plus an optional medical AI receptionist.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Specialty Answering Service

Answering service with dedicated healthcare and HIPAA pages. It states it is a business associate, will provide a BAA, and delivers HIPAA messages only through a secure portal rather than email or SMS.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

WellReceived

Medical virtual receptionist service with 24/7 bilingual coverage and a dedicated HIPAA-compliant feature page. The company states messages are encrypted and receptionists are HIPAA-trained.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

PATLive

U.S.-based virtual receptionist service with a medical and wellness industry page. Terms of use state HIPAA coverage requires a separate written BAA before PHI is used.

Operator model
Virtual receptionist
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Rincon Communications

Arizona answering service since 1971 with a medical and healthcare industry section. The homepage lists HIPAA-conscious call handling, and the company states it is the authorized answering service for the Pima County Medical Society.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Home health · After-hours

Montana One Call

Family-owned answering service since 1985 with a dedicated HIPAA-compliant medical page. The company states all medical operators are HIPAA trained, work in-house, and that no call handling is outsourced.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

BPE Inc.

Family-owned New England answering service since 1976, based in Beverly, Massachusetts. It has a dedicated HIPAA medical answering page for physicians, hospitals, clinics, and dental offices.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Home health · After-hours

Retell AI

Voice AI platform with an AI medical receptionist use case for answering patient calls and booking appointments. Documentation states a signed BAA is required before transmitting PHI and is available for self-signing.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Goodcall

AI answering service with dedicated healthcare and dental pages. The company states HIPAA-grade encryption is included and that a BAA is available on all plans.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

AnswerNet

Nationwide call center with dedicated HIPAA-compliant medical answering pages. Agents are trained on HIPAA and HITECH, and the healthcare page also cites PIPEDA compliance for Canadian work.

Operator model
Live operators
BAA stated
Not stated
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Call Experts

Answering service with a healthcare industry page for HIPAA-compliant doctor answering, appointment scheduling, and on-call dispatch. It also offers the miSecure HIPAA messaging app and mentions nurse triage among automated medical services.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Dental · After-hours

OnPage

Clinical communication platform with an automated medical answering service page. Incoming calls and voicemails route to the on-call clinician by schedule and escalation policy on a HIPAA and HITECH-compliant messaging system.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Spruce Health

HIPAA-oriented practice communication platform that includes phone, text, fax, and after-hours answering workflows. The company states every eligible organization automatically receives a BAA as part of the terms of service.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Doctors Answering Service

Bilingual HIPAA-compliant physicians answering service for after-hours, overflow, and holiday coverage. The company states there are no setup charges or holiday fees, and English-Spanish bilingual service is included.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Metro Medical Answering

Healthcare-focused live answering service with HIPAA-trained receptionists. The company states customers can download its Business Associate HIPAA Compliance Form and that backup call centers are based in the United States.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · After-hours

PatientCalls

Medical-only live answering service with 24/7 bilingual agents and the PatientNote secure messaging app. The company states it has BAAs in place with all clients and subcontractors.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Dental · Hospice · After-hours

The Doctors Answer

Medical-only live answering service with HIPAA-compliant messaging, on-call escalation, and optional Epic EMR appointment handling. The company states it focuses exclusively on the medical community.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

A Better Answer

Live medical answering service with offices in Plano and Houston, Texas. The company states the service is HIPAA compliant and covers physicians, dentists, home health, and other healthcare businesses.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Home health · After-hours

Direct Line Answers

Berkeley, California answering service since 1979 with a dedicated HIPAA-compliant medical and eldercare page. The company states it operates under a BAA and uses U.S.-based agents.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Clementine Live Answering

Live answering service with a dedicated HIPAA-compliant medical page for doctors, hospitals, hospice, home health, and mental health. Published plans start at $47 per month plus per-minute charges.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Alert Communications

Erie, Pennsylvania answering service with a dedicated HIPAA-compliant medical page. The company states it uses HIPAA-trained receptionists, a secure text messaging app, and U.S. call centers.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Contact One Call Center

Live answering service with a dedicated HIPAA-compliant medical page for 24/7 patient calls, appointment scheduling, and after-hours escalation. The company states messages are encrypted and documented.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Ansafone

Contact center with a dedicated HIPAA-compliant medical answering page. The company states a select group of agents handle PHI on a secure network, with U.S.-based reps in Florida and California call centers.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Nationwide Inbound

Live answering service with a dedicated healthcare industry page. The company states call handling is HIPAA-compliant and that agents schedule appointments and patch urgent calls.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Professional Answering Service

Cleveland, Ohio answering service since 1950 with a dedicated HIPAA and HITECH medical page. The company states it uses miSecure Messages encryption for patient data.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Continental Message Solution

Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · Veterinary · After-hours

MEDcallUS

Healthcare-only U.S. medical contact center with live answering and HIPAA-compliant messaging. The company states a BAA is included with all agreements and that all agents are in the United States.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Cosmopolitan Medical Communications

Medical-only answering service in Glendale, Arizona, since 1976. The company states it uses local U.S.-based operators, HIPAA-trained staff, and TigerConnect for encrypted messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Rochester Telemessaging Center

Michigan live answering service that has served doctors and medical offices since 1972. The company states it is HIPAA compliant, never outsources call-taking, and uses a U.S.-based team.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Always Answer

Doctors answering service from Personalized Communications with a dedicated HIPAA-compliant medical page. Agents are described as HIPAA-trained, and the service includes appointment scheduling and emergency dispatch.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

OhMD

AI patient-communication platform with a dedicated medical answering page. The company states a BAA is included with every plan and that the AI can book appointments in 85-plus EHR systems.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Answer Plus Las Vegas

Las Vegas live answering service with a dedicated HIPAA-compliant doctor answering page. The company states agents handle after-hours, overflow, and appointment scheduling with no contracts or hidden fees.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Freed Front Desk

AI medical receptionist from Freed with a dedicated after-hours answering page. The company states the service is HIPAA- and HITECH-compliant, and Front Desk terms include a Business Associate Agreement.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Smith.ai

AI receptionist with a dedicated medical and wellness answering page. The company states North America-based human agents are available for escalation and that the service handles appointment booking and patient intake.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Davinci Virtual

Virtual receptionist company with a dedicated healthcare answering page for doctors and dentists. The company states patient information is safeguarded and receptionists handle appointments, billing questions, and live answering.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Anytime Telecare

Nurse-led after-hours service that answers clinical calls with licensed registered nurses instead of message-takers. The company states the service is HIPAA compliant and documents each call back to the practice EMR.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · After-hours

Call Center Connect

West Chester, Pennsylvania live answering service with a healthcare section for 24/7 medical answering, appointment scheduling, and HIPAA-compliant messaging for home health, hospice, and VNA accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Torcom

Madison, Wisconsin call center with more than 30 years of telephone answering. Its Answering Innovations division publishes veterinary and hospice answering pages and states receptionists are U.S.-based.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

AnSer

Green Bay answering service founded in 1949. The company lists 18 U.S. call centers, nationwide coverage, and both live answering and AI services.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

AnswerOne

Brooklyn live answering service with receptionists in a New York call center. The company says it has served businesses for over 50 years and answers calls 24/7.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Speed-E'z Exchange

San Antonio family-owned answering and courier company. Its answering page states the service is HIPAA-compliant and uses Startel software for medical and business offices.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Alliance Communications Center

Orlando 24/7 live answering and contact-center company. ATSI lists Alliance Communications Center LLC of Orlando as an Award of Excellence winner.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Combined Communications

Bowling Green, Kentucky answering service that says it has provided 24/7 live answering, transfers, and appointment scheduling for more than 40 years.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

King's Telemessaging

Shreveport answering service since 1948 offering nationwide 24/7 live operator and automated communication support from its Louisiana office.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Carolyn's Communications

Loganville, Georgia messaging center that says it has served the medical community for more than 40 years with message-taking, dispatch, and secure messaging apps.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Tel-Us Call Center

Los Angeles 24/7 bilingual live answering and call-center company. The site states agents are U.S.-based and handle overflow, after-hours, and appointment workflows.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

The Legacy Connection

Tuscaloosa family-owned answering service founded in 1955. The company describes live-voice answering, message reporting, and 24/7 coverage customized to each client.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

CallStar

St. Petersburg U.S.-based answering service. The homepage states it has won the ATSI Award of Excellence every year since 2004 and offers 24/7 coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

StatCall

Alexandria, Virginia boutique answering service. The site says agents are HIPAA-trained and that the company combines live answering with current technology.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Always On Call

Cape Coral family-owned answering service founded in 1992. The company offers overflow, 24/7 answering, and dedicated receptionists and is an ATSI Award of Excellence winner.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Answer Midwest

Alton, Illinois answering service founded in 1946. The site promotes HIPAA-compliant message delivery and 24/7 coverage for medical and other accounts. ATSI awarded it the 2026 Titanium Award.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Keystone Answering Service

Newtown, Pennsylvania answering service with additional offices in Allentown and Leola. The homepage offers a downloadable HIPAA BAA and a secure messaging app for message delivery.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Answer United

Kalamazoo answering service that publishes a dedicated medical page for 24/7 live answering, appointment scheduling, emergency dispatch, and HIPAA-compliant messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

TAB Answer Network

Santa Ana call-center and dispatch answering service. ATSI lists TAB AnswerNetwork as a multi-year Award of Excellence winner.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Focus Answering Service

Eldersburg, Maryland answering service that says it serves all 50 states. The company publishes 24/7 phone answering and notes ATSI Gold 24/7 site certification.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Information Communications Group

Leawood, Kansas multilingual call center. The site says agents staff the center 24/7/365 and that the company has won ATSI Awards of Excellence for many consecutive years.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AAMCOM

Redondo Beach answering service founded in 1953 as All American Medical Communications. The company still lists healthcare among the industries it serves and publishes 24/7 call management.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Bennett Communication Solutions

Flint, Michigan family company since 1945. The site lists live telephone answering that can include home health care and after-hours urgent care, with local Michigan-based operators.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Home health · After-hours

CBSI

Marietta, Georgia veteran-owned answering service founded in 1985. The company says operators provide a live American voice 24/7 for after-hours, overflow, or full call-center coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

CallNet Call Center Services

Bloomington, Indiana call center that lists answering services for medical facilities, utilities, schools, and businesses, with U.S.-based agents and optional bilingual coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Answering Advantage

Memphis company founded in 1997 as an all-medical answering service. The medical page states HIPAA-compliant 24/7 bilingual agents handle consults, on-call scheduling, and emergency dispatch.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Berkshire Receptionists

U.S.-based virtual receptionist group with 24/7 live coverage, lead intake, and appointment scheduling. Connections Magazine lists the Margate, Florida operation among healthcare-capable answering services.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

ASuperior Contact Center

Madison, Georgia family-owned answering service since 1976. The 24/7 page says medical offices are among the businesses that use its live receptionists for after-hours and overflow calls.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Hastings Humans

Austin virtual receptionist company founded in 1948. The site says the 24/7 team is based in Austin, Texas, and handles nationwide answering and remote receptionist work.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

PWC Message Center

Dothan, Alabama answering service since 1985. The site lists medical offices, hospice, and home health among the industries it answers for, with 24/7 live operators.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Answering365

Los Angeles live answering service (Concorde Communications) since 1989. The homepage lists a HIPAA-compliant medical answering service with urgent triage and appointment scheduling and U.S.-based bilingual operators.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Centratel

U.S.-owned medical answering service that states it does not outsource internationally and does not use AI on calls. The medical page covers physicians, dentists, home health, hospice, and veterinary accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Apello

Salt Lake City live answering service since 1934. The homepage has a medical section for HIPAA-compliant after-hours coverage and secure messaging, and lists an ATSI Award of Excellence for 2024-2026.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Absent Answer

Jacksonville answering service that began as Physician's Answering Service in 1985. The medical page states HIPAA-compliant 24/7 coverage with U.S.-based agents for practices, dentists, and home health.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Home health · After-hours

Answer Excellence

Clearwater, Florida answering service since 1986. The medical page says physicians, hospitals, and clinics use its HIPAA-trained operators and Secure Messaging for after-hours coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Gabbyville

Live healthcare answering service with U.S.-based receptionists. The medical and healthcare pages describe 24/7/365 coverage for medical, dental, behavioral health, and home health or hospice accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

HelpSquad

Virtual receptionist company with a published HIPAA-compliant answering article. The company describes 24/7 healthcare answering, encrypted systems, and HIPAA-trained operators.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AnswerLive

Live answering service with a dedicated doctors and physicians page. The page states U.S.-based staff, Startel Secure Messaging, and more than three decades of medical answering experience.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Advantage Answering Plus

Live answering service listed in the Connections Magazine call-center directory. The public site describes 24/7 receptionist coverage for professional offices including healthcare.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Laser Answering Service

College Station, Texas answering service founded in 1981. Public materials state the company answers for medical, legal, trades, and other local businesses 24/7.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AnswerOne of Texas

Texas-origin live answering service that publishes local coverage pages for multiple U.S. states. The company describes 24/7 live response for regional markets.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Healthcare Call Center

Healthcare-focused answering and patient-communication company. Public pages describe specialty-trained agents for medical and dental practices with 24/7 coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Moneypenny

Outsourced receptionist company with U.S. pages for healthcare and veterinary answering. The veterinary article describes live receptionists who handle clinic calls, messages, and after-hours support.

Operator model
Live operators
BAA stated
Not stated
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · After-hours

AgentZap

AI virtual receptionist that publishes a dedicated HIPAA page. The page states a signed BAA is included and that the service books appointments for medical, dental, therapy, and veterinary practices.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

Front Desk

AI receptionist built for healthcare. The HIPAA page states every healthcare customer receives a signed BAA and that PHI is processed on U.S. HIPAA-eligible infrastructure.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

PupPilot

Veterinary AI answering product that answers inbound clinic calls, books from the live schedule, and triages emergencies using the patient chart in connected practice-management systems.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

Hello Rache

Family-owned healthcare virtual assistant company. Public pages describe medical and dental phone support by trained healthcare virtual assistants, including after-hours coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Dialzara

AI answering service that publishes dedicated medical and dental comparison pages. Those pages discuss BAA availability and 24/7 intake for small practices.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

AnswerForce

24/7 live answering company that appears on dental and medical comparison pages for intake, emergency dispatch, and appointment booking. The public site describes live agents and after-hours coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Answer Quick

Tennessee answering service since 1983. The homepage says agents represent medical practices and veterinarians and notes a 2024 ATSI Award of Excellence with a top-ten score.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Veterinary · After-hours

MASCO Services Call Center

Boston call center in the Longwood Collective family. The site says it answers for medical practices 24/7, delivers messages, and escalates urgent calls to on-call staff.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

The Exchange

Fresno answering service founded in 1980 for the Central Valley medical community. The services page states all employees live and work in the U.S. and that medical answering is a core offering.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Endicott Call Centers

U.S. inbound call-center company with a dedicated medical answering page. The company lists Florida, New Jersey, Maryland, and New York service centers and bilingual support.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Hailey

AI receptionist built for veterinary clinics. The veterinary page describes 24/7 emergency triage, wellness booking, refill routing, and practice-management integrations.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

Synthflow

Voice AI platform that appears on medical answering comparison pages as a HIPAA-oriented AI option. The public site describes no-code voice agents for inbound call handling.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

My AI Front Desk

AI receptionist product listed on 2026 medical answering roundups. The public site describes 24/7 AI call answering, lead capture, and appointment booking.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AIRA

AI receptionist company that publishes a medical answering guide. The guide states a BAA is on the roadmap and positions the product for non-PHI appointment intake.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Prosper AI

Healthcare voice-AI company with a published medical call-answering guide. The site describes inbound and outbound automation for specialty groups and mid-size practices.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Assort Health

Healthcare AI voice-agent company. Its HIPAA answering guide describes agentic voice agents for specialty practices and EHR-connected patient access workflows.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Hello Patient

Conversational AI company for patient access. Public materials describe voice and text handling for scheduling and after-hours clinic communication.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Hyro

Conversational AI platform used by health systems. Public pages describe voice and chat agents for scheduling, FAQ, and routing inside healthcare workflows.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Vet Receptionists

Veterinary-only live answering service. Public pages describe agents with veterinary experience who handle clinic calls, scheduling, and after-hours triage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

ServiceAgent

AI front-office product that publishes a veterinary answering comparison. The company describes emergency triage to the on-call vet plus routine appointment booking.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

Dental Support Specialties

Dental-only support company since 2008. Public pages describe dental-office answering and staffing by people who know dental terminology and workflows.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Dental · After-hours

Patient Prism

Dental and medical call-intelligence company listed on dental answering roundups. The public site describes call tracking, conversion, and patient-communication tools for practices.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Dental · Medical · After-hours

Barbara's Answering Service

Live answering service named on HIPAA answering roundups for small and mid-size healthcare offices. The public site describes professional phone answering and message delivery.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AnswerClinic

Medical answering brand whose public site describes clinic and physician call coverage, after-hours intake, and HIPAA-oriented message handling.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

MACC New Mexico

Albuquerque answering service founded in 1981 by members of the Greater Albuquerque Medical Association. The site describes 24/7 HIPAA-compliant answering, secure messaging, and virtual receptionist support.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

TAS United

Texas-based medical call center that says it has processed physician, dental, home health, and hospital calls for more than 40 years. The medical page mentions HITRUST-certified systems and optional nurse triage.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Dental · Home health · After-hours

RingReady

AI receptionist with a healthcare industry page. The page states a BAA is available at signup and describes 24/7 appointment intake without collecting clinical PHI on the default workflow.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

MedCalls

AI receptionist built for outpatient clinics. The FAQ says it answers calls, books appointments, and sends reminders 24/7 for primary care, dental, and multi-location groups.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

QTAS

Quincy, Massachusetts answering service since 1947. The health and medical page describes 24/7 live answering, appointment requests, and after-hours routing for clinics and physician groups.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Abbott Answering Service

Buffalo answering service since 1948. The medical page states HIPAA-compliant 24/7 coverage for practices in Buffalo, Rochester, and Syracuse, including on-call scheduling and secure messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Call 24

Tucson live answering service. The homepage lists medical and home-care industries, HIPAA-compliant handling, and states calls are not outsourced overseas.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Home health · After-hours

QTMS by AAA Communications

Florida and Tennessee answering brand (AAA Communications / QTMS) since 1984. The homepage lists medical answering for doctors and hospitals plus HIPAA and HITECH-compliant secure messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Lauttamus Communications

Weirton, West Virginia communications company with a call-center answering service. The answering pages say the service can answer for physicians and other businesses 24/7.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Carenet Health

Healthcare engagement company whose public site describes nurse-staffed and medically trained call support for health plans and providers, including after-hours patient access.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · After-hours

Jefferson County Medical Foundation Trust

Birmingham medical-only doctors exchange run by the Jefferson County Medical Society. The answering page states operators are located in Birmingham, trained for medical calls, and that supervisors stay on site 24/7.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Medical TeleCommunications

Englewood, Colorado medical answering service that says serving medical professionals is all it does. The homepage describes 24/7 call answering, secure messaging, and ATSI Award of Excellence membership.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

TAS Communications

Madison live-agent call center since 1947. The homepage states staff are on site in Madison 24/7 and lists HIPAA secure messaging among overflow and after-hours services. ATSI lists it as a multi-year Award of Excellence winner.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Corporate Message Services

Georgia answering service with more than 30 years in business. The homepage lists medical call processing by HIPAA-aware representatives plus 24/7 live receptionists and appointment booking.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Quick Connections

Maryland live answering service established in 1990. The homepage says operators handle overflow, screening, and appointments for physicians and other businesses, and notes ATSI and CAM-X membership.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AnswerMTI

Live medical answering service for hospitals, surgeons, and clinics. The medical page describes 24/7 inbound support, appointment scheduling, after-hours emergencies, and agents trained in medical terminology.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Arvig Answering Solutions

Minnesota call center formerly named Time Communications. The site says it has answered live calls since 1972 and lists health care among industries, including physician after-hours answering and hospital call support.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Great Lakes Communications

Crown Point, Indiana live answering service. Public pages list medical organizations, home health, and DME among industries and state that operators are located in the USA.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Home health · After-hours

GuardianVets

Veterinary after-hours answering and triage service staffed by U.S.-based credentialed veterinary technicians. The homepage describes PIMS-integrated night and weekend coverage for small-animal, mixed, equine, and urgent-care practices.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Veterinary · After-hours

Answering Innovations

Madison live answering service since 1977. The veterinary page describes 24/7 U.S.-based receptionists who handle pet-owner emergencies, overflow, and on-call dispatch.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Veterinary · After-hours

Sync Answering

Lakeland answering service built for home health, hospice, and private-duty agencies. The homepage describes 24/7 overflow and after-hours coverage, referral intake, and published month-to-month minute plans.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Home health · Hospice · After-hours

24/7 Coastal Contact

Home-care answering company that assigns a dedicated team to each agency. The homepage describes after-hours caregiver scheduling, clock-in monitoring, and daytime message and patch support.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Home health · After-hours

The Doctors' Exchange

Covington, Louisiana answering service that opened in New Orleans in 1921. The site says it still answers for physicians, hospitals, and clinics across many states, with live 24/7 coverage and customized message delivery.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Voice Exchange

Healthcare and commercial contact center that began as Medical Exchange Answering Service in 1984. The homepage describes 24/7 live answering, registered-nurse triage, urgent-call protocols, and virtual receptionists.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · After-hours

Towne Answering

Souderton, Pennsylvania answering service since the 1950s. The medical page describes U.S.-based operators for doctors, dentists, veterinarians, and home health, plus after-hours dispatch and overflow coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

PCMSI

Erie live answering service since 1962. The healthcare page says U.S.-based operators handle medical, dental, home health, and hospice calls with 24/7 coverage and secure messaging, and that no calls are outsourced offshore.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

A Quality Answering Service

Hudson, Florida live answering service for more than 35 years. The homepage says it offers customized call processing for businesses and medical offices nationwide, with a live receptionist at any hour.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Advantage TeleMessaging

West Reading, Pennsylvania live answering service founded in 1994. The homepage lists medical and healthcare among industries, U.S.-based agents, after-hours dispatch, and HIPAA-oriented secure messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · Home health · After-hours

Connections Call Center

Home - Connections Call Center Home Industries Property Management Trades & Service Companies Healthcare & Medical Offices Real Estate IT & Helpdesk Support Logistics & Transportation Government & Public Sector Professional Services Small Businesses Other Industries About Us About Connections Call Center Our Leadership Team FAQs Awards Careers Forms General Forms Request a Quote New Client Employment Application Leav

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · After-hours

Rosie AI

Rosie AI Call Answering Service | 24/7 Phone Support From $49 Solutions Features Resources Pricing Login 412-569-0026 Start My Free Trial The easiest AI answering service for small business The easiest AI answering service for small business Rosie is trained on your business and works 24/7 - answering questions, booking appointments, and texting you the details of every call. Rosie is trained on your business and wor

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

After-hours

Infinitus

dependently to complete conversations and transactions traditionally handled by call center agents or healthcare staff. KEY CAPABILITIES The connection layer healthcare needs for better outcomes Agentic Autonomous, goal-oriented artificial intelligence systems that can reason, plan, and act proactively to achieve objectives Intelligent Knowledge of healthcare processes, external tools, data sources, and services Inte

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Viatel Communications

24/7 Medical & Legal Answering Service | HIPAA-Compliant Live Agents Skip to content Available 24/7 - Call Now: 888-867-0095 [email protected] Viatel Communications Home About Medical Legal Pricing Contact 888-867-0095 HIPAA-Compliant · 24/7/365 · Live Agents Every Call Answered. 24/7 professional answering service designed for healthcare and legal practices.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Excel Telemessaging

Live 24/7 Phone Answering Service Florida | Excel Telemessaging [email protected] | 800-350-3190 Home About Us Services Industries Contact Us Request A Quote Login Excel with the Premier Florida Professional Live Answering Service Never miss another call with our team of professionals. Our management team has combined experience of over 85 years in the answering service industry serving customers in Sarasot

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

LaBell Exchange

Inbound Answering Service Company | Endicott Call Centers REFERRAL PROGRAM SALES: (800) 947-3227 CUSTOMER SERVICE: (833) 353-3415 CLIENT LOGIN Request A Quote Who We Are About Us Client Testimonials FAQ Locations Florida Maryland New Jersey New York What We Do Answering Services Dispatch Answering Services 24/7 Live Answering Service After Hours Answering Services Overflow Bilingual Call Center Services Medical Call

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Alliance Answer

n Clients Services Pricing FAQs Blog Contact Pay Invoice Sign In Experience the Answering Service Voted #1 in North America Never Miss a Call Again - Experience 24/7 Top-notch Telephone Answering Services. Learn More What We Do Message Taking Our expert receptionists ensure accurate message taking, keeping you informed of every important detail.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

After-hours

The CallTaker

itself verify billing or activate service. How is this different from a regular answering service?

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

NuFone Answering Service

clear calls with our Voice Services, enabling seamless app integration, virtual call centers, and dynamic IVR experiences for modern businesses. Phone Numbers Effortlessly manage local, mobile, and toll-free phone numbers worldwide, helping your business expand, support customers, and grow across global markets.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

After-hours

Intercon Messaging

Intercon Messaging | 24/7 Answering Service Solutions | Canada 0 Skip to Content Home Industries Energy and Natural Resources Healthcare Providers Home Care and Hospice Transportation and Logistics Legal and Finance Real Estate Municipal Government Property Management Utilities and Public Services Funeral Homes Small Business and e-Commerce Trades and Services Veterinary and Animal Hospitals Auto Machinery and Dealer

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

HealthOrbit AI

Try for free Book a Demo GDPR ISO 27001 HIPAA SOC 2 Cyber Essentials Plus What We Do Four Solutions, One Platform Ambient AI Scribe Listens during the consultation and writes your clinical note automatically. 95%+ Transcription accuracy 2 hours saved per clinician, daily Learn More Ambient AI Scribe Orbit Reception Agent Answers every patient call, every time.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Home health · After-hours

SureCall Contact Centre

of features - it is a dedicated support operation built around your workflows. Answering Service Live agents answer every call, day or night.

Operator model
Live operators
BAA stated
Not stated
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · After-hours

S10.ai

Book a free 15-min demo Quick Tour ★★★★★ 4.9 on Trustpilot · No credit card · HIPAA · SOC 2 · Live in under a week AI Scribe · CRUSH live now AI Scribe AI Receptionist AI Team Intelligence Telehealth Auto AI Medical Scribe Live Any note type, into any EHR - while you talk 1 2 3 Tap record 1 /3 Dr. Chen 00:02:14 Before the visit Pre-visit context ready Prior notes · open gaps · HCC risk flags … During the visit Ambien

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

AnsweringService.com

Answering Service: 24/7 Virtual Reception Solutions Answering Service Live Call Answering Plans & Pricing Message-Taking Only Virtual Receptionists Virtual Assistants Bilingual Support After-Hours Support For Small Businesses For Companies How It Works Tools We Use Start a Free Trial AI Call Answering Other Services Virtual Phone Numbers Interactive Voice Response (IVR) Call Diversion Voicemail-to-Email Pricing Indus

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

ReceptionHQ

Virtual Receptionist & Call Answering Services | ReceptionHQ Get a Free Trial (866) 913-3533 Refer & Earn Login FAQs Testimonials Careers Resellers Resources Press Terms About Australia New Zealand United Kingdom ReceptionHQ Live Receptionist Services Plan Comparison Message-Taking Messages & Call Transfers Virtual Assistants Appointment Scheduling Pay-Per-Call Answering Overflow Call Answering After-Hours Answering

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · After-hours

Answer 365 Halifax

for 2026 Friendly and trusted, Answer 365 delivers professional call center and answering services designed to help businesses grow, operate efficiently, and provide exceptional customer experiences. Backed by over 75 years of experience, we offer reliable support that keeps your customers connected and cared for while giving you the peace of mind that your business is always in capable hands.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

TeleDirect

enter After Hours Support Appointment Scheduling Bilingual Call Center Business Answering Services Hotline Call Center Lead Qualification Order Taking & Processing Reservation Services Tier 1 Tech Support Virtual Receptionist Industries Education Call Center Financial Services Government Call Center Healthcare Call Center HVAC Call Center Insurance Call Center Legal Call Center Political Campaign Call Center Property

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · Dental · After-hours

Codeora Vision

rated with Vapi, Twilio, HubSpot, and Calendly. Replaces traditional per-minute answering services (industry-standard pricing of $0.85-$1.50/minute) with a flat-rate system that books, triages, and escalates.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

DialIQ

nd DaySmart Vet , and includes a veterinary-specific triage engine that generic answering services simply don’t have. How veterinary triage works Not all calls are equal.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

Medical Call Service

Medical Answering Service For Doctors, Hospitals, Healthcare Call Now: 1-833-497-0075 Medical Call Service Home Medical Call Center After Hours Appointment Scheduling Bilingual FAQ’s Pricing Blog Get Quotes Medical Answering Service | Medical Call Service Solutions For Doctors For Chiropractors For Hospitals For Physicians For Healthcare After Hours Support Medical Answering Service For Doctors, Hospitals, And Health

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Hospice · After-hours

Ansercomm

We Provide Local and National Phone Answering Services 24/7 Menu Home About Our Team Careers Testimonials Press Answering Services Law Offices Front Office Dispatch Service Medical Dispatch HIPAA Compliant Medical Service Home & Hospice Care Crisis Hotline Service Veterinary Doctors & Practitioners Public & Private Utilities Commercial and Residential Maintenance Landscape & Maintenance Property Management Funeral Ho

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

Professional Exchange Service Corporation

anizations-driving growth, engagement, and operational excellence. The Exchange Answering Service Providing professional answering solutions that ensure every call is answered with care, accuracy, and a personal touch.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · After-hours

Call24 Communications

Phone Answering Service | 24 Hour Support 24 hour Answering Service and Call Center Services 1-800-690-0222 Since 1976 800-690-0222 Menu Services 24/7 Services Discover more about the services we offer. Live Call Answering keeps you connected with your patients, employees, and others 24/7, every day Live Chat Support Call24 Communications, Inc.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · After-hours

Contact Center USA

After-Hours & Emergency Dispatch 24/7 after-hours answering services with escalation protocols that connect urgent cases to on-call providers while routing routine inquiries for next-day follow-up. Best Healthcare BPO in USA The trusted healthcare call center USA providers turn to when patient experience and HIPAA compliance are non-negotiable .

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Stated

Medical · Home health · After-hours

A-1 Gilbert Answering Service

.9172 Request a Quote Answering for businesses and helping companies grow. About Us For over 50 years, A-1 Gilbert Answering Service has been a trusted partner of businesses, providing exceptional telephone answering service that is tailored to meet your unique needs.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · After-hours

Common questions

Does a listing here mean the vendor signs a BAA?
No. ClinicOnCall records whether a vendor public site stated that it signs a BAA, plus the source URL and the date we read it. We do not certify HIPAA. Confirm the actual contract with your own counsel before you share patient information.
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Sponsored means the vendor paid for featured placement. The badge is always shown. Paid placement does not change quality notes, filters, or BAA language. Quality notes are not for sale.
How should I compare these answering services?
Start with the recorded BAA statement, operator model, nurse triage, and coverage notes. Open the source URL on each profile. Use the compare tool for a side-by-side view, then request a quote from the vendor yourself.

If after-hours coverage includes clinical disposition, read the nurse triage answering service guide. Read the guide.

Browse the full directory, read the clinic guides, or claim a listing if this is your desk.