Skip to content
ClinicOnCall

Specialty

Answering services for veterinary clinics

Veterinary hospitals and emergency clinics. HIPAA does not govern animal records the way it governs human PHI, but many desks still handle owner contact data and clinical notes. Read each listing as a public-claim record, not a certification.

Sponsored

Up to 3 sponsored placements on this page

No sponsored listings in this specialty right now.

All listings

Ambs Call Center

Family-owned answering service since 1932 with dedicated medical and HIPAA pages. The company describes itself as a business associate, operates from Jackson, MI and Tampa, FL, and states the vast majority of agents are in the United States.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Veterinary · After-hours

AnswerHero

Bilingual virtual receptionist service with a dedicated medical answering page. The company states the service is HIPAA-compliant and covers hospitals, dental offices, veterinary clinics, and home health providers.

Operator model
Virtual receptionist
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Anserve

Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

AnswerFirst

U.S.-based live answering service with a dedicated HIPAA and HITECH medical page for doctors, dentists, hospitals, veterinarians, and home health. Headquarters are listed at 1602 North 21st Street, Tampa, Florida.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Continental Message Solution

Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · Veterinary · After-hours

Torcom

Madison, Wisconsin call center with more than 30 years of telephone answering. Its Answering Innovations division publishes veterinary and hospice answering pages and states receptionists are U.S.-based.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

Centratel

U.S.-owned medical answering service that states it does not outsource internationally and does not use AI on calls. The medical page covers physicians, dentists, home health, hospice, and veterinary accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Moneypenny

Outsourced receptionist company with U.S. pages for healthcare and veterinary answering. The veterinary article describes live receptionists who handle clinic calls, messages, and after-hours support.

Operator model
Live operators
BAA stated
Not stated
Operator location
Mixed locations (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · After-hours

AgentZap

AI virtual receptionist that publishes a dedicated HIPAA page. The page states a signed BAA is included and that the service books appointments for medical, dental, therapy, and veterinary practices.

Operator model
AI / automated
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

PupPilot

Veterinary AI answering product that answers inbound clinic calls, books from the live schedule, and triages emergencies using the patient chart in connected practice-management systems.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

Answer Quick

Tennessee answering service since 1983. The homepage says agents represent medical practices and veterinarians and notes a 2024 ATSI Award of Excellence with a top-ten score.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Veterinary · After-hours

Hailey

AI receptionist built for veterinary clinics. The veterinary page describes 24/7 emergency triage, wellness booking, refill routing, and practice-management integrations.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

Vet Receptionists

Veterinary-only live answering service. Public pages describe agents with veterinary experience who handle clinic calls, scheduling, and after-hours triage.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

ServiceAgent

AI front-office product that publishes a veterinary answering comparison. The company describes emergency triage to the on-call vet plus routine appointment booking.

Operator model
AI / automated
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Veterinary · After-hours

GuardianVets

Veterinary after-hours answering and triage service staffed by U.S.-based credentialed veterinary technicians. The homepage describes PIMS-integrated night and weekend coverage for small-animal, mixed, equine, and urgent-care practices.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Veterinary · After-hours

Answering Innovations

Madison live answering service since 1977. The veterinary page describes 24/7 U.S.-based receptionists who handle pet-owner emergencies, overflow, and on-call dispatch.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Veterinary · After-hours

Towne Answering

Souderton, Pennsylvania answering service since the 1950s. The medical page describes U.S.-based operators for doctors, dentists, veterinarians, and home health, plus after-hours dispatch and overflow coverage.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Advantage TeleMessaging

West Reading, Pennsylvania live answering service founded in 1994. The homepage lists medical and healthcare among industries, U.S.-based agents, after-hours dispatch, and HIPAA-oriented secure messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · Home health · After-hours

LaBell Exchange

Inbound Answering Service Company | Endicott Call Centers REFERRAL PROGRAM SALES: (800) 947-3227 CUSTOMER SERVICE: (833) 353-3415 CLIENT LOGIN Request A Quote Who We Are About Us Client Testimonials FAQ Locations Florida Maryland New Jersey New York What We Do Answering Services Dispatch Answering Services 24/7 Live Answering Service After Hours Answering Services Overflow Bilingual Call Center Services Medical Call

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

The CallTaker

itself verify billing or activate service. How is this different from a regular answering service?

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

Intercon Messaging

Intercon Messaging | 24/7 Answering Service Solutions | Canada 0 Skip to Content Home Industries Energy and Natural Resources Healthcare Providers Home Care and Hospice Transportation and Logistics Legal and Finance Real Estate Municipal Government Property Management Utilities and Public Services Funeral Homes Small Business and e-Commerce Trades and Services Veterinary and Animal Hospitals Auto Machinery and Dealer

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Answer 365 Halifax

for 2026 Friendly and trusted, Answer 365 delivers professional call center and answering services designed to help businesses grow, operate efficiently, and provide exceptional customer experiences. Backed by over 75 years of experience, we offer reliable support that keeps your customers connected and cared for while giving you the peace of mind that your business is always in capable hands.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Home health · After-hours

Codeora Vision

rated with Vapi, Twilio, HubSpot, and Calendly. Replaces traditional per-minute answering services (industry-standard pricing of $0.85-$1.50/minute) with a flat-rate system that books, triages, and escalates.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

DialIQ

nd DaySmart Vet , and includes a veterinary-specific triage engine that generic answering services simply don’t have. How veterinary triage works Not all calls are equal.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · After-hours

Ansercomm

We Provide Local and National Phone Answering Services 24/7 Menu Home About Our Team Careers Testimonials Press Answering Services Law Offices Front Office Dispatch Service Medical Dispatch HIPAA Compliant Medical Service Home & Hospice Care Crisis Hotline Service Veterinary Doctors & Practitioners Public & Private Utilities Commercial and Residential Maintenance Landscape & Maintenance Property Management Funeral Ho

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

Common questions

Does a listing here mean the vendor signs a BAA?
No. ClinicOnCall records whether a vendor public site stated that it signs a BAA, plus the source URL and the date we read it. We do not certify HIPAA. Confirm the actual contract with your own counsel before you share patient information.
What does Sponsored mean on this page?
Sponsored means the vendor paid for featured placement. The badge is always shown. Paid placement does not change quality notes, filters, or BAA language. Quality notes are not for sale.
How should I compare these answering services?
Start with the recorded BAA statement, operator model, nurse triage, and coverage notes. Open the source URL on each profile. Use the compare tool for a side-by-side view, then request a quote from the vendor yourself.

Browse the full directory, read the clinic guides, or claim a listing if this is your desk.