Specialty
Home health and home-based care teams that route intake, staffing, and after-hours clinical calls. Check BAA language, nurse triage, and how the vendor handles PHI on a recorded date.
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Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.
Medical · Dental · Hospice · Home health · After-hours
Medical-only answering service founded in 1986, with operator centers in Atlanta, Johnson City, TN, and Wise, VA. Live operators handle after-hours and daytime coverage and use the HIPAA-compliant MyTeleMed messaging app.
Medical · Hospice · Home health · After-hours
Bilingual virtual receptionist service with a dedicated medical answering page. The company states the service is HIPAA-compliant and covers hospitals, dental offices, veterinary clinics, and home health providers.
Medical · Dental · Veterinary · Home health · After-hours
Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.
Medical · Dental · Veterinary · Hospice · Home health · After-hours
U.S.-based live answering service with a dedicated HIPAA and HITECH medical page for doctors, dentists, hospitals, veterinarians, and home health. Headquarters are listed at 1602 North 21st Street, Tampa, Florida.
Medical · Dental · Veterinary · Home health · After-hours
Outsourced CX company with a dedicated HIPAA-compliant medical answering page. It states a BAA is signed at onboarding, combines AI with trained agents, and notes onshore options are available across 19 locations.
Medical · Hospice · Home health · After-hours
Louisiana-based answering service since 1954 with a dedicated HIPAA and HITECH medical page. Medical calls are handled by agents who complete an in-house Certified Medical Operator Certification designed by registered nurses.
Medical · Hospice · Home health · After-hours
Nurse-first after-hours triage company for hospice, home health, and physician groups. Licensed nurses answer calls, follow client protocols, and document in the EMR. The company states the care is HIPAA-compliant.
Medical · Hospice · Home health · After-hours
Arizona answering service since 1971 with a medical and healthcare industry section. The homepage lists HIPAA-conscious call handling, and the company states it is the authorized answering service for the Pima County Medical Society.
Medical · Dental · Home health · After-hours
Family-owned New England answering service since 1976, based in Beverly, Massachusetts. It has a dedicated HIPAA medical answering page for physicians, hospitals, clinics, and dental offices.
Medical · Dental · Home health · After-hours
Live medical answering service with offices in Plano and Houston, Texas. The company states the service is HIPAA compliant and covers physicians, dentists, home health, and other healthcare businesses.
Medical · Dental · Home health · After-hours
Live answering service with a dedicated HIPAA-compliant medical page for doctors, hospitals, hospice, home health, and mental health. Published plans start at $47 per month plus per-minute charges.
Medical · Hospice · Home health · After-hours
Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.
Medical · Dental · Hospice · Home health · Veterinary · After-hours
Doctors answering service from Personalized Communications with a dedicated HIPAA-compliant medical page. Agents are described as HIPAA-trained, and the service includes appointment scheduling and emergency dispatch.
Medical · Dental · Hospice · Home health · After-hours
West Chester, Pennsylvania live answering service with a healthcare section for 24/7 medical answering, appointment scheduling, and HIPAA-compliant messaging for home health, hospice, and VNA accounts.
Medical · Hospice · Home health · After-hours
Green Bay answering service founded in 1949. The company lists 18 U.S. call centers, nationwide coverage, and both live answering and AI services.
Medical · Dental · Hospice · Home health · After-hours
Flint, Michigan family company since 1945. The site lists live telephone answering that can include home health care and after-hours urgent care, with local Michigan-based operators.
Medical · Home health · After-hours
Dothan, Alabama answering service since 1985. The site lists medical offices, hospice, and home health among the industries it answers for, with 24/7 live operators.
Medical · Hospice · Home health · After-hours
U.S.-owned medical answering service that states it does not outsource internationally and does not use AI on calls. The medical page covers physicians, dentists, home health, hospice, and veterinary accounts.
Medical · Dental · Veterinary · Hospice · Home health · After-hours
Jacksonville answering service that began as Physician's Answering Service in 1985. The medical page states HIPAA-compliant 24/7 coverage with U.S.-based agents for practices, dentists, and home health.
Medical · Dental · Home health · After-hours
Live healthcare answering service with U.S.-based receptionists. The medical and healthcare pages describe 24/7/365 coverage for medical, dental, behavioral health, and home health or hospice accounts.
Medical · Dental · Hospice · Home health · After-hours
Texas-based medical call center that says it has processed physician, dental, home health, and hospital calls for more than 40 years. The medical page mentions HITRUST-certified systems and optional nurse triage.
Medical · Dental · Home health · After-hours
Tucson live answering service. The homepage lists medical and home-care industries, HIPAA-compliant handling, and states calls are not outsourced overseas.
Medical · Home health · After-hours
Crown Point, Indiana live answering service. Public pages list medical organizations, home health, and DME among industries and state that operators are located in the USA.
Medical · Home health · After-hours
Lakeland answering service built for home health, hospice, and private-duty agencies. The homepage describes 24/7 overflow and after-hours coverage, referral intake, and published month-to-month minute plans.
Home health · Hospice · After-hours
Home-care answering company that assigns a dedicated team to each agency. The homepage describes after-hours caregiver scheduling, clock-in monitoring, and daytime message and patch support.
Home health · After-hours
Souderton, Pennsylvania answering service since the 1950s. The medical page describes U.S.-based operators for doctors, dentists, veterinarians, and home health, plus after-hours dispatch and overflow coverage.
Medical · Dental · Veterinary · Home health · After-hours
Erie live answering service since 1962. The healthcare page says U.S.-based operators handle medical, dental, home health, and hospice calls with 24/7 coverage and secure messaging, and that no calls are outsourced offshore.
Medical · Dental · Hospice · Home health · After-hours
West Reading, Pennsylvania live answering service founded in 1994. The homepage lists medical and healthcare among industries, U.S.-based agents, after-hours dispatch, and HIPAA-oriented secure messaging.
Medical · Veterinary · Home health · After-hours
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Medical · Dental · Veterinary · Hospice · Home health · After-hours
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Medical · Dental · Veterinary · Hospice · Home health · After-hours
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Medical · Home health · After-hours
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Medical · Dental · Veterinary · Home health · After-hours
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Medical · Home health · After-hours
Home-based programs with night family or nurse calls can use the hospice on-call answering service guide as a starting point. Read the guide.
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