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Specialty

Answering services for hospice programs

Hospice and palliative programs that need overnight on-call intake, family call-backs, and nurse escalation. Featured placements are labeled Sponsored and capped on this page.

Sponsored

Up to 3 sponsored placements on this page

No sponsored listings in this specialty right now.

All listings

MedConnectUSA

Healthcare-only live answering service since 1991. The company states it signs a BAA with every client and uses 100% U.S. call-center operators with no home-based or overseas agents.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

TeleMed Inc.

Medical-only answering service founded in 1986, with operator centers in Atlanta, Johnson City, TN, and Wise, VA. Live operators handle after-hours and daytime coverage and use the HIPAA-compliant MyTeleMed messaging app.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Anserve

Live answering service with dedicated medical, physician, hospice, veterinary, and home health pages. The company states agents complete HIPAA and cybersecurity training and handle PHI for healthcare clients.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Physicians Answering Service

Medical-focused answering service founded in 1990 in Portland, Oregon. It offers after-hours coverage, appointment scheduling, hospice and dental support, and HIPAA-compliant messaging via Startel Secure Messaging.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · After-hours

Answer Pro

Medical answering service that states it executes BAAs and uses licensed triage nurses in all 50 states for a portion of healthcare calls. Agents document into EHR systems such as Epic and Cerner and escalate clinical calls to nurses.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · After-hours

Helpware CX

Outsourced CX company with a dedicated HIPAA-compliant medical answering page. It states a BAA is signed at onboarding, combines AI with trained agents, and notes onshore options are available across 19 locations.

Operator model
Hybrid
BAA stated
Yes, with source
Operator location
Mixed locations (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Dexcomm

Louisiana-based answering service since 1954 with a dedicated HIPAA and HITECH medical page. Medical calls are handled by agents who complete an in-house Certified Medical Operator Certification designed by registered nurses.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

IntellaTriage

Nurse-first after-hours triage company for hospice, home health, and physician groups. Licensed nurses answer calls, follow client protocols, and document in the EMR. The company states the care is HIPAA-compliant.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

PatientCalls

Medical-only live answering service with 24/7 bilingual agents and the PatientNote secure messaging app. The company states it has BAAs in place with all clients and subcontractors.

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Dental · Hospice · After-hours

Clementine Live Answering

Live answering service with a dedicated HIPAA-compliant medical page for doctors, hospitals, hospice, home health, and mental health. Published plans start at $47 per month plus per-minute charges.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Stated

Medical · Hospice · Home health · After-hours

Continental Message Solution

Columbus, Ohio call center since 1967 with a dedicated HIPAA-compliant medical answering page. A second facility in Las Vegas is described as providing nationwide coverage and disaster backup.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · Veterinary · After-hours

Always Answer

Doctors answering service from Personalized Communications with a dedicated HIPAA-compliant medical page. Agents are described as HIPAA-trained, and the service includes appointment scheduling and emergency dispatch.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

Call Center Connect

West Chester, Pennsylvania live answering service with a healthcare section for 24/7 medical answering, appointment scheduling, and HIPAA-compliant messaging for home health, hospice, and VNA accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Torcom

Madison, Wisconsin call center with more than 30 years of telephone answering. Its Answering Innovations division publishes veterinary and hospice answering pages and states receptionists are U.S.-based.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

AnSer

Green Bay answering service founded in 1949. The company lists 18 U.S. call centers, nationwide coverage, and both live answering and AI services.

Operator model
Hybrid
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

PWC Message Center

Dothan, Alabama answering service since 1985. The site lists medical offices, hospice, and home health among the industries it answers for, with 24/7 live operators.

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Hospice · Home health · After-hours

Centratel

U.S.-owned medical answering service that states it does not outsource internationally and does not use AI on calls. The medical page covers physicians, dentists, home health, hospice, and veterinary accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Gabbyville

Live healthcare answering service with U.S.-based receptionists. The medical and healthcare pages describe 24/7/365 coverage for medical, dental, behavioral health, and home health or hospice accounts.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

Sync Answering

Lakeland answering service built for home health, hospice, and private-duty agencies. The homepage describes 24/7 overflow and after-hours coverage, referral intake, and published month-to-month minute plans.

Operator model
Hybrid
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Home health · Hospice · After-hours

PCMSI

Erie live answering service since 1962. The healthcare page says U.S.-based operators handle medical, dental, home health, and hospice calls with 24/7 coverage and secure messaging, and that no calls are outsourced offshore.

Operator model
Live operators
BAA stated
Not stated
Operator location
U.S.-based (vendor stated)
Nurse triage
Not stated

Medical · Dental · Hospice · Home health · After-hours

LaBell Exchange

Inbound Answering Service Company | Endicott Call Centers REFERRAL PROGRAM SALES: (800) 947-3227 CUSTOMER SERVICE: (833) 353-3415 CLIENT LOGIN Request A Quote Who We Are About Us Client Testimonials FAQ Locations Florida Maryland New Jersey New York What We Do Answering Services Dispatch Answering Services 24/7 Live Answering Service After Hours Answering Services Overflow Bilingual Call Center Services Medical Call

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Intercon Messaging

Intercon Messaging | 24/7 Answering Service Solutions | Canada 0 Skip to Content Home Industries Energy and Natural Resources Healthcare Providers Home Care and Hospice Transportation and Logistics Legal and Finance Real Estate Municipal Government Property Management Utilities and Public Services Funeral Homes Small Business and e-Commerce Trades and Services Veterinary and Animal Hospitals Auto Machinery and Dealer

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Veterinary · Hospice · Home health · After-hours

Medical Call Service

Medical Answering Service For Doctors, Hospitals, Healthcare Call Now: 1-833-497-0075 Medical Call Service Home Medical Call Center After Hours Appointment Scheduling Bilingual FAQ’s Pricing Blog Get Quotes Medical Answering Service | Medical Call Service Solutions For Doctors For Chiropractors For Hospitals For Physicians For Healthcare After Hours Support Medical Answering Service For Doctors, Hospitals, And Health

Operator model
Live operators
BAA stated
Yes, with source
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Dental · Hospice · After-hours

Ansercomm

We Provide Local and National Phone Answering Services 24/7 Menu Home About Our Team Careers Testimonials Press Answering Services Law Offices Front Office Dispatch Service Medical Dispatch HIPAA Compliant Medical Service Home & Hospice Care Crisis Hotline Service Veterinary Doctors & Practitioners Public & Private Utilities Commercial and Residential Maintenance Landscape & Maintenance Property Management Funeral Ho

Operator model
Live operators
BAA stated
Not stated
Operator location
Not specified on the recorded date
Nurse triage
Not stated

Medical · Veterinary · Hospice · After-hours

Common questions

Does a listing here mean the vendor signs a BAA?
No. ClinicOnCall records whether a vendor public site stated that it signs a BAA, plus the source URL and the date we read it. We do not certify HIPAA. Confirm the actual contract with your own counsel before you share patient information.
What does Sponsored mean on this page?
Sponsored means the vendor paid for featured placement. The badge is always shown. Paid placement does not change quality notes, filters, or BAA language. Quality notes are not for sale.
How should I compare these answering services?
Start with the recorded BAA statement, operator model, nurse triage, and coverage notes. Open the source URL on each profile. Use the compare tool for a side-by-side view, then request a quote from the vendor yourself.

Programs taking after-hours family calls can start with the hospice on-call answering service guide. Read the guide.

Browse the full directory, read the clinic guides, or claim a listing if this is your desk.