Vendor profile

The Exchange

Fresno answering service founded in 1980 for the Central Valley medical community. The services page states all employees live and work in the U.S. and that medical answering is a core offering.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor site did not state that it signs a BAA on August 16, 2026.

Recorded details

Operator model: Live operators
Nurse triage: Nurse triage not stated
Operator location: U.S.-based (vendor stated)
Location source: https://exchangeanswering.com/call-center
Headquarters: Fresno, CA
Last reviewed: August 16, 2026

Specialties

Medical
After-hours