Vendor profile

Smith.ai

AI receptionist with a dedicated medical and wellness answering page. The company states North America-based human agents are available for escalation and that the service handles appointment booking and patient intake.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor site did not state that it signs a BAA on August 15, 2026.

Recorded details

Operator model: Hybrid
Nurse triage: Nurse triage not stated
Operator location: Mixed locations (vendor stated)
Location source: https://smith.ai/industries/medical-wellness-answering-service
Last reviewed: August 15, 2026

Specialties

Medical
After-hours