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ClinicOnCall

Vendor profile

Ruby

U.S.-based virtual receptionist service with a dedicated HIPAA answering page. The company states a team member provides a BAA during setup and that HIPAA messages are delivered through the Ruby app and portal rather than email or text.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model
Virtual receptionist
Nurse triage
Nurse triage not stated
Operator location
U.S.-based (vendor stated)
Headquarters
Portland, OR
Published pricing
The HIPAA page states there is no extra charge for HIPAA-compliant service; regular plan charges apply.
Last reviewed
August 15, 2026

Specialties