Vendor profile

Retell AI

Voice AI platform with an AI medical receptionist use case for answering patient calls and booking appointments. Documentation states a signed BAA is required before transmitting PHI and is available for self-signing.

BAA statement

We do not say a vendor is HIPAA certified. We record whether the vendor site stated that it signs a BAA, plus the source URL and the date we read it.

Vendor states it signs a BAA. Recorded August 15, 2026.

Source on vendor site

Recorded details

Operator model: AI / automated
Nurse triage: Nurse triage not stated
Operator location: Not specified on the recorded date
Last reviewed: August 15, 2026

Specialties

Medical
After-hours